How to Cancel a TruthFinder Subscription (and Ask for a Refund)

Short answer: TruthFinder says members can cancel online in their account, by phone, or by online chat. Log in, open your account or membership settings and choose the cancel option, then keep the confirmation email. If you subscribed in the app through Apple or Google Play, cancel there instead. Cancelling stops renewals; it does not automatically refund past payments.

How to cancel TruthFinder online

1. Go to TruthFinder's official website and log in with the email you signed up with.
2. Open your account dashboard and look for the membership or account settings.
3. Choose the option to cancel your membership (it may say "Cancel Membership" or "Cancel Subscription"). You may be offered a discount to stay: decline it if you want to cancel.
4. Screenshot the confirmation page and keep the confirmation email.

Cancel TruthFinder by phone or chat

TruthFinder offers phone and live chat support for cancellations, and has said it runs an automated phone line for cancelling outside business hours. Use the customer support number shown on TruthFinder's own website or in your account, not one from a search result or a third-party site, and ask for a confirmation email.

Cancel a TruthFinder app subscription

• iPhone: Settings → your name → Subscriptions → TruthFinder → Cancel Subscription.
• Android: Play Store → your profile → Payments & subscriptions → Subscriptions → TruthFinder → Cancel.

Deleting the app does not cancel the subscription.

Can I get a TruthFinder refund?

TruthFinder's membership renews automatically until you cancel, and refunds are not guaranteed, but it has issued refunds in some cases. Contact support soon after the charge with your account email, the charge date and amount. If you were charged after cancelling, or for a membership you didn't agree to, and the company won't refund, ask your bank or card issuer to dispute the charge and block future payments. See how to get a chargeback.

Why people end up with a subscription they didn't expect

People search sites often advertise a cheap report, then sign you up for a recurring membership. Before paying on any lookup site, read the price under the button and look for words like "trial", "membership" or "per month". More: how trial subscription traps work, cancel BeenVerified and cancel Spokeo.