Short answer: to cancel Spokeo, log in, open your account settings and find the subscription section (it may be called "Usage & Subscriptions" or "Subscription"), then cancel and keep the confirmation. If you subscribed through the Spokeo app on Apple or Google Play, cancel in your app store subscriptions instead. Spokeo generally doesn't refund unused time, so cancel before your next renewal date.
How to cancel Spokeo online
- Go to Spokeo's official website and log in with the email you signed up with.
- Open your account settings and find the subscription section.
- Choose to cancel your subscription and confirm. If you paid with PayPal, follow any extra steps shown there, and also check PayPal's automatic payments list.
- Screenshot the confirmation and keep the confirmation email.
How to cancel a Spokeo free trial
Cancel before the trial ends using the same steps. Trials usually convert to a paid subscription automatically. Find the trial end date in your sign-up email and cancel at least a day before it.
Cancel Spokeo by phone
Spokeo has phone support for cancellations, but numbers listed on third-party sites vary. Use the number on Spokeo's own website or in your account, and ask for an email confirming the cancellation.
Cancel a Spokeo app subscription
- iPhone: Settings → your name → Subscriptions → Spokeo → Cancel Subscription.
- Android: Play Store → your profile → Payments & subscriptions → Subscriptions → Spokeo → Cancel.
Can I get a Spokeo refund?
When you cancel, you normally keep access until the end of the billing period, and the unused time is not refunded. If you were charged after cancelling, or for a subscription you didn't agree to, contact Spokeo with your confirmation and the charge details. If they won't fix it, dispute the charge with your bank or card issuer. See how to get a chargeback.
Remove your own information from Spokeo
Cancelling your subscription doesn't remove your details from Spokeo's search results. Look for the separate opt-out page on Spokeo's website to request removal of your listing.
More on people search subscriptions: cancel TruthFinder, cancel BeenVerified and how trial subscription traps work.
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