ClarityCheck: Is It Legit, and How to Cancel the Subscription and Get a Refund

Short answer: ClarityCheck is a reverse phone lookup site. Many reviewers report paying a small trial or one-off fee and then being charged a much larger recurring subscription, commonly quoted at around £29.99–£39.99 a week or month. To stop it: cancel in your ClarityCheck account, keep the confirmation, and if charges continue or you did not agree to them, ask your bank, card issuer or PayPal to block the payments and dispute them.

Is ClarityCheck legit?

ClarityCheck is a real company that sells phone lookup reports, so it is not a "fake website" in the usual sense. The problem reviewers describe is the pricing: a cheap trial that turns into an expensive subscription, which many say they did not realise they had agreed to. On review sites, common complaints include:

• Recurring charges after a trial or a single lookup.
• Charges continuing after cancelling.
• Automated support replies, and refunds refused because of the refund policy.
• Lookups that did not find the number or returned wrong information.

Some reviewers are happy with the results. These reviews are self-selected, so treat them as warning signs rather than proof, and read the price terms in full before entering a card on any lookup site.

How to cancel a ClarityCheck subscription

1. Find the charge on your bank, card or PayPal statement and note each amount and date.
2. Log in to your ClarityCheck account and look for the subscription or billing settings. Cancel there and screenshot the confirmation, plus any confirmation email.
3. Email support through ClarityCheck's help pages and ask for written confirmation of the cancellation.
4. Block future payments. Ask your bank or card issuer to block the merchant. If they cannot, ask for a replacement card. If you paid with PayPal, cancel the automatic payment in your PayPal settings.

How to get a ClarityCheck refund

Ask ClarityCheck for a refund first, quoting the charges and saying you cancelled. If they refuse, or charges continue after you cancelled, dispute the charges with your bank or PayPal as recurring payments you did not agree to, or as charges after cancellation. Several reviewers report getting money back this way. Disputes have time limits, so do it quickly. See how to get a chargeback.

Avoid the same trap on other lookup sites

The "small trial, then a subscription" pattern is common on phone and people search sites. Before you pay: read the full price under the button, look for words like "trial", "then", "per week" or "membership", and pay with a card you can easily block. More: how $1 trial subscription traps work.

Charged by a lookup site called trustcheck.club? That is a different site: see how to cancel trustcheck.club.