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How to Cancel an Instant Checkmate Subscription (and Ask for a Refund)

How to Cancel an Instant Checkmate Subscription (and Ask for a Refund)

Short answer: you can cancel Instant Checkmate online by logging in, or through its cancellation page at instantcheckmate.com/cancel, or by phone on (800) 222-8985, the number in its terms of use. Use the same name and email you signed up with, and keep the confirmation. Instant Checkmate says cancellation is processed within 24 to 48 hours.

Cancel Instant Checkmate online

  1. Go to Instant Checkmate's official website and log in, or open its cancellation page.
  2. Fill in the cancellation form with the name and email address on your account.
  3. Click to cancel your subscription and confirm.
  4. Screenshot the confirmation screen and keep the confirmation email.

Cancel Instant Checkmate by phone

Call (800) 222-8985. Its terms list weekday hours (7am to 4pm Pacific). Ask the agent to confirm that auto-renewal is off, whether you will be charged again, and to email you a confirmation number.

Can I get an Instant Checkmate refund?

Fees are generally treated as non-refundable once a billing period has started, especially if you have viewed reports. Refunds are more likely if you were charged after cancelling or for a renewal you did not expect. Ask when you cancel. If they refuse and you believe the charge was wrong, dispute it with your card issuer: see how to get a chargeback.

Don't recognise an Instant Checkmate charge?

Instant Checkmate is one of several people-search brands. A small trial charge that turns into a monthly payment is common. Check your email for a sign-up receipt, then cancel. If you never signed up, call your bank, cancel the card and dispute the charge. Read unknown charge on your card.

Remove your own details

Cancelling stops billing but does not remove your listing from search results. That needs a separate opt-out request on the company's website.

More: cancel TruthFinder, cancel Intelius, cancel BeenVerified, free trial traps.

Frequently asked questions

What is the Instant Checkmate phone number to cancel?

Instant Checkmate's terms of use list (800) 222-8985 for customer service, weekdays 7am to 4pm Pacific.

How long does it take to cancel Instant Checkmate?

Instant Checkmate says cancellation is processed within 24 to 48 hours. Keep your confirmation.

Will Instant Checkmate refund me?

Not usually for a period already started. If you were charged after cancelling, ask for a refund and dispute the charge with your card issuer if needed.

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