Short answer: PeopleFinders says you can cancel by logging in and opening the "Your Account" tab, where you can cancel your membership. You can also call customer care on (800) 718-8997, the number on its contact page. Ask for a confirmation and whether you will be charged again.
Cancel PeopleFinders online
- Log in on PeopleFinders' official website.
- Click the Your Account tab.
- Choose to cancel your membership and confirm.
- Keep the confirmation screen and email.
Cancel PeopleFinders by phone
Call (800) 718-8997. Have your account email and the last four digits of your card ready. Ask for a cancellation confirmation number and confirm that automatic renewal is off.
You can also use the contact form on its website and choose the option to cancel automatic renewal.
Refunds
Ask about a refund when you cancel, especially for a renewal you did not expect. If you were charged after cancelling and support will not fix it, dispute the charge with your bank.
Check your statements
People-search sites are known for charges that continue after a cancellation that did not go through. Check your next two statements. See unknown charge on your card.
Related: cancel Whitepages, cancel Intelius, cancel Spokeo.
Comments
Comments are reviewed before they appear publicly.
No comments yet. Be the first to leave one.