Short answer: on reputable P2P platforms the exchange holds the seller's crypto in escrow until the seller confirms payment. Scams happen when people release crypto before money actually arrives, accept payment from a third party, or move the deal off the platform. Only release after the cedis are in your own balance, from an account in the buyer's verified name.
Common P2P scams
- Fake payment proof: an edited screenshot or a fake SMS alert. See how to spot a fake alert.
- Third-party payment: the money comes from someone else's account, who later reports it as stolen and asks for a reversal.
- Off-platform deals: "Let's finish on WhatsApp, it's cheaper." You lose escrow protection.
- Fake support agents: people posing as exchange staff asking for codes or "verification" payments.
Rules that keep you safe
- Keep every trade and chat on the platform.
- Release crypto only after checking your real balance, never the screenshot.
- The payer's name must match the buyer's verified name.
- Never share 2FA codes, and contact support only from inside the official app.
- Start with small amounts with new counterparties.
If someone scammed you, report the number on TrustCheck and to the Cyber Security Authority on 292. Crypto "investment" offers are covered in fake investment platforms in Ghana.
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